This is an unreleased MMORPG game, where I primarily work as a Systems Designer in the AI department. My key completed designs include:

• AI Town – As the foundation of this design, my team and I recreated the concept from Stanford’s “Generative Agents” paper, successfully developing an Alpha version of an AI-controlled intelligent town. This town enables open-ended storytelling, allowing AI characters to interpret and respond to events autonomously. For example, if Bob repeatedly defeats Tom, he will avoid future confrontations. Players‘ actions and dialogue can impact Tom’s emotions—such as encouragement, anger, or frustration—influencing his behaviour and development. The inclusion of AI has made the storyline more dynamic and engaging.

• Intelligent Customer Service – As the designer, I researched advanced applications like retraining large language models and Microsoft TTS technology. Working closely with programmers, we developed a highly anthropomorphic customer service representative for the game, capable of answering game-related questions in a conversational, human-like tone. I was responsible for identifying existing solutions, defining project requirements, coordinating across departments, and completing the design documentation to address or circumvent challenges in functionality. 

• AI Facial Customization – This feature automatically generates a similar in-game character face based on a photo. My role was to break down project requirements and translate them into actionable, programmatic solutions. This involved defining relevant data points from the photo, matching that data with in-game character customisation parameters, and using the model to simulate realistic human facial features in the game.